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Web based ordering system.
Date Submitted: 06/18/2004 15:01:41
Web base ordering system
The following report is based upon a need by XYZ to reduce order-processing errors. The current company procedure consists of a handwritten, order form completed by the sales staff and corrected multiple times by the service department in the process of filling orders.
XYZ's history has been mainly that of an analog copier and fax service company. The company has moved into providing automated systems for its customers, but has not
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inefficient, handwritten, paper order form system used by sales staff further compounded by lack of product line and technical knowledge.
PROPOSAL: Incorporate existing OMD and Access programs into an expanded Intranet System and add a Webpage GUI to facilitate Sales Department, Service Department, Distribution Center and Billing Department functions. The Webpage GUI also facilitates client interaction.
PROFITS: Improved and increased efficiency in all phases of the company including sales, services, distribution, billing, and client relationships.
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