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The principles of conflict management: The reasons why conflict occur in the workplace and tips on how to resolve them.
Date Submitted: 11/26/2002 07:58:08
The principles of conflict management:
Dr. Kenneth W. Thomas defines conflict as the process, which begins when we perceive that someone has negatively affected, or is about to negatively affect, something we care about. The more deeply we care about something the more intense the conflict.
If you have to deal with people, sooner or later, you will have to deal with conflict. Conflict is not inherently bad. Conflicts simply stems from differing viewpoints. Since
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arise and not ignoring a molehill that could easily become a mountain. To be a competent team member, individuals need to be able to untangle emotions and facts while allowing room for each member on the team to express themselves in a depersonalized manner (Conflict and Cooperation, 2002).
Should you find yourself in a situation that is highly confrontational, remember resolution is the common goal and if conflict is not managed, it will manage the team.
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