Successful global strategy in a service industry.

A global strategy can be used effectively in a service industry if the appropriate drivers exist that will make the service provider successful. It is a growing industry. Today organizations are focusing on a narrowed set of core competencies and are eliminating or outsourcing all other activities such as payroll and call centers to a third party firm. While outsourcing has often been limited to non-core elements, in today's business model any process or function …

…the market, the strategy has to fit for that service provider. As with any global business understanding the culture and the environment is a key ingredient to success along with having a customer centric organization that can provide the proper level of support to the local customers. References Go to: http://www.geitsolutions.com/about/Aboutgecits.asp Go to: http://www-1.ibm.com/services//stratout/crm.html Go to: http://www.intelsat.com/index.asp