Essay Database
Empowerment
Date Submitted: 10/01/2004 17:16:22
INTRODUCTION:
We live in an organizational word. Organizations of one form or another are a
necessary part of our society ans serves many important needs.
"Organisations can be seen as a group of people working together to attain common
goals. It includes routines behaviour, norms, dominant values and a feeling of climate
conveyed with a purpose and function of culture to help foster internal integration"
(Sims et al,2001)
"Organizational behaviour is concerned with the study
Is this Essay helpful? Join now to read this particular paper
and access over 800,000 just like this GET BETTER GRADES
and access over 800,000 just like this GET BETTER GRADES
others improves workplace quality" Business Press Vol 11 No 22 (1998)
-Potochny .D.K "employee empowerment: key to efficient customer service" Nation's restaurant news. Vol 32 No 32 (1998)
-Honold.L "empowerment in organizations" Vol 5 No 1 ,pp 54-60 , university press, (1997)
-Raltson.G "first- time clients whose complaints are heard are friends for life" Business first-colombus Vol 15 No 36 (1999)
-Cook.S & Macauley.S "empowerment Customer Service, empowerment in organizations" Vol 5 No1 (1997)
-Dobbs, John.H (1993) " the empowerment environment" Training and development. February: 55-57
Need a custom written paper? Let our professional writers save your time.