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About total quality management. A Concept Management Assignment.
Date Submitted: 10/17/2003 06:00:37
Total Quality Management
Quality management has become one of the most important factors considered by the top management today. Managers place a lot of emphasis on quality today because of the demands of consumers who have become more knowledgeable about what they need and the value that consumers place on quality. The two main priorities that deal with quality are high performance design and consistency in quality levels.
Customer driven definitions of quality
Conformance to
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